14 Simple Website Changes That Increase Conversion
Mark Twain once remarked:
The difference between the right word and the almost right word is really a large matter — it’s the difference between a lightning bug and the lightning.
Similarly, it’s remarkable how the simplest of changes to a website can amount to a large matter.
We asked our Crazy Egg Marketing Experts what simple changes they have made that caused dramatic increases in website conversion.
I added an email opt-in form at the bottom of every blog post (in addition to the form at the top of the page). I got 40 new subscribers overnight.
This has continued to be a great way to generate new readers and followers.
~Jeff Goins, Writer
The first simple change is usually “Uncovering the Lead.” This involved finding the real value proposition, the “what’s in it for me” that is usually buries in the copy or in the site, and making it the headline or offer.
This applies to all kinds of pages: landing pages, home pages, product pages and category pages.
The pain for my clients is that the WIIFM (What’s in it for me?) is usually more specific than they like. Visitors love specifics. This means that you will be letting some visitors leave disinterested. The goal is to create a net win for the business.
~Brian Massey, Conversion Sciences
Creating city specific landing pages instead of using on catch-all landing page that targets the one big city in the metro area we’re advertising in. People like seeing their city name on the landing page. The conversions have been significantly higher on these city specific landing pages compared to the one for the big city.
~Adam Kreitman, Words That Click
Tweaked the content on my blog. I went from a very narrow topic [web writing] to a very broad and even personal slant [writing stories]. More comments, more subscribers and more spread over social media.
~Demian Farnworth, The Copybot
Putting a strong call to action button above the fold to get impulse buyers (and the scanners and skimmers on my web page) to take action promptly. It gave me a 60% boost in inquiries and fully a third of those clients became paying customers or referred someone else.
When you not only include a prominently-colored call to action button, but couple it with “action” words (get/download/read more, etc.) and let the person know precisely what will happen after they click, you’ll see a significant difference in your click through rate.
~Sherice Jacob, iElectrify
Normally, we implement a series of changes gradually for our clients, but I would say that the most common simple change that almost always increases conversions is to restructure the layout.
~Naomi Niles, ShiftFwd
If a website is not using landing pages for their PPC campaign, create landing pages that are tailored to the ad groups or campaigns that are running. It is rare this will not provide an immediate jump in conversions and ROI.
~Aaron Stevens, Moosylvania
If content on a page is long and falls below the fold, reiterate the call to action near the bottom of the page, but above the footer.
~Christopher Long, The Loud Few
The most simple change I’ve made to increase conversions was adding an e-mail opt-in form underneath blog posts to capture subscribers. My site was going through a period of time with very few people signing up, and this change immediately increased the number of sign ups.
It also makes sense when you think about it. If someone reads the entire post and makes it to the bottom, there’s a good chance that they like what they’ve read and would be interested in subscribing. If the opt-in box is only at the top of the sidebar, they have to scroll back up to subscribe. A subscription box at the end of the post makes it easier for the reader and is a great way to increase conversions.
~Joseph Putnam, Blog Tweaks
In the Magento shopping cart, the default button on a product listing page says “More Info”. I’ve found that by changing that button to something like “More Info & Pricing” gets people to click through more often. This is particularly true on bundle and grouped product listings.
~Will Hanke, Where Is My Business?
One simple change that we’ve seen help improve conversions is focus. Identifying the concrete purpose of each page of a website has helped us to focus everything on achieving a successful conversion for that particular page. Such an approach has implications for the way we approach everything from design and development to the content we create for a given page. If we know the purpose of each and every page on a website that we create, we can focus our efforts on making sure that a visitor to the website will as well.
~David Hartstein, Wired Impact
The simplest and most impactful change I’ve seen for conversion is defining and reserving the call-to-action (CTA) colors. There’s no magic color as some may suggest, but there is color logic. In order to stand out, the CTA color should be opposite the dominant site color on the color wheel. In other words, red CTA for blue sites, orange CTA for green sites, and so on. (Always test to be sure!) This color must ONLY be used for CTA to ensure it always adequately stands out on the page. Defining a secondary CTA color (within 10 minutes of the primary CTA on the color wheel clock) is necessary if you’re presenting multiple actions to proceed like “Add to Cart” (primary) and “Add to Wish List” (secondary).
(Note: CTA refers to the action that moves the user forward. Actions that move the user backward should use colors neutral to the site color pallet. If “Continue Shopping” and “Proceed to Checkout” are presented, only “Proceed to Checkout” should get the CTA color while “Continue Shopping” should have a neutral color.)
~Angie Schottmuller, Interactive Artisan
One of the simplest things I did to increase conversions with my eBook on blog post promotion was to take the sidebar off of the page. It isn’t as good as having it on its own separate sales page off-site, but it has made a difference as people only have one call to action to focus upon instead of my subscription boxes, advertisers, and other sidebar items.
~Kristi Hines, Kikolani
Adding white space and breaking up the content. Reading large blocks of text turns people off almost immediately, it’s hard on the eyes. So break it up into small, consumable chunks and people will be more inclined to continue reading and respond rather than click away.
~Cori Padgett, Big Girl Branding
Your turn. What simple website changes have you made to increase conversion rates?
Image courtesy of veggiefrog